Frequently Asked Questions?
- Where are you located?
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You will find K n J Photography located in the scenic country town of Fernvale QLD Australia.
- Are you a studio or on location photographer?
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K n J Photography is strictly an on-location photographer, mastering natural light generally 1-2 hours prior to sunset depending on the location chosen.
- What do we wear to our shoot? Also, what shouldn't we wear?
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Steer clear of loud patterns and bold writing as this can distract from the image itself and draw attention to the outfit, not the faces. White shirts and jeans are done to death so dress it up with colour. Dresses, jeans, dress pants, button up shirts, boots, scarves etc work well. If you are still stuck and unsure what to wear K n J Photography will gladly send you out a clothing guide to help mix and match an array of colours and designs of clothing that work well together for your family image.
- Are there payment plans available?
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Yes, we offer 3 to 12 monthly interest-free payment plans through payright. As stated it is interest free, you can opt to pay it out early if you like or use the whole timeline originally chosen. There are no penalties to paying it out early. Apart from the package fee you incur the only other fee payright will add is a small book keeping fee which = to around $50 total over the span of your loan ( payment plan ). Pre approvals are offered to see where you stand financially prior to your session and all applications are done online through K n J photography.
- Are credit card payment options available and online transfers ?
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Yes we most definitely do offer payment options of either online credit card ( stripe ) or direct bank transfer or do both. Like part cash part cr as if you were at your local grocery store. Upon invoicing you will be given either of these options to use as payment or as stated above payright payment plans are available also to make everyones life easier and give you all more choices financially.
- How long does the shoot take?
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Sessions can vary but generally take anywhere between 1 - 1.5 hours in length.
- What time of the day does each session take place?
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For the best soft light of the day, we love to shoot approx 1-1.5 hours prior to sunset. This all depends however on the location chosen. Some locations available are actually located amongst the mountains and so the start time will reflect that location. All is discussed and arranged prior to your shoot date.
- How many can be in each session?
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Up to 10 can be in any one shoot. Any more than this amount will need a discussion and time alterations to fit them in plus an added charge of $25 per head after the 10th.
- Do you have insurance?
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Yes K n J Photography is fully covered with public liability insurance for your peace of mind and mine.
- Do you charge a session fee?
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Yes, upon booking a $180 session fee is payable within 3 days to lock your date choice in. This amount is non - refundable but is date transferrable once. This fee does not include any prints or product but time to cover your session and travel costs plus insurances to keep you all safe while on location.
- Do we get a sneak peek at all?
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Oh heck yes :) generally most session will receive a sneak peek within 24/48 hours of their session unless stated otherwise. Privacy is the up most importance so if you choose not to have a sneak peek shown on social media then you wish will be respected. Any sneak peeks will be viewable on K n J Photography's facebook page.
- When do we choose our package/products and when is payment due?
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Your package and products are chosen AFTER you have viewed your online gallery of gorgeous images and decided you are completely happy with what you have seen. From there you choose your favourite package on offer and choose which images from your gallery you want to be included in that package. Full payment for your package is generally due within 24/48 hours of viewing and choosing your images. Please check the payment options which include direct online or bank deposit or you may opt to use our safe pay it off system called pay right.
- Do you sell just digitals or USB?
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Oh my gosh this breaks my heart when I hear you are only looking for a USB. Your memories are worth so MUCH more than a USB. Yes you always have an option to include digital images in your collection you purchase from us, but there will always be a high quality form of artwork for your home included in each and every collection you get from us with a warranty ( unless stated otherwise ).
- What happens if our session comes around and there is illness in the family?
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Please contact me immediately you are aware of anyone feeling off colour. I am more than happy to move your date to a more convenient time and day when everyone is well.
- What about bad weather?
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I am constantly watching the weather on your shoot date and on the lead-up. If there are any signs of dodgy rainy or stormy weather I will be in contact to discuss our options or move your session to a sunny day very close to your original date booked.
- Can my family be involved in my maternity session?
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Most definitely, by all means, bring your partner and children even your animals.
- Do you combine Maternity + Newborn sessions as a combo?
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We most certainly do. All sessions are conducted outdoors with bub in mind. When you book in your newborn / family session you have the option to have a mini maternity session added to your booking complimentary. Yes gowns and family can be included in this mini which will run for around 30 mins prior to sunset to capture the essence of your pregnancy before your beautiful baby arrives.
- Would you just do a maternity session or just our newborn / family if we didn't want the combo?
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Yes of course, you have the option to do either one or the other if you do not want the combo.
- Are gowns supplied or do we bring our own to the maternity session?
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This all depends upon the look you want to portray. Here at K n J Photography, we have a small selection of gowns available for your special session and can be brought along on the day after discussion, but by all means, feel free to bring your own gown as well if you wish.
- Can we include our animals?
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YES YES YES, I am a massive animal fan and I could think of nothing better than also involving your furry baby. Dog, cat, bird, donkey, calves, lambs, chooks, horses just ask and I am sure we can plan the most perfect family session including your other babies.